DOT by E2M logo

For agencies scaling past $30K/month

Stop managing clients all day.

Start scaling your agency.

We provide expert Client Account Managers who run your client communication, meetings, and relationships, so you can focus on growing your agency.

We provide expert Client Account Managers who run your client communication, meetings, and relationships, so you can focus on growing your agency.

  • No hiring. No vetting. No training.

  • Expertly matched to your agency

  • Works inside your systems like an in-house team member

  • Keeps your clients happy while you focus on growth

157,000+

Hours reclaimed by agency owners

10,600+

Projects managed

472

happy clients ...and counting

Book A Free Strategy Session

We keep your clients happy while you stay in your zone of genius.

Our services are only for agency owners.

Please make sure you are using your business email, not a personal email (gmail, yahoo, outlook, etc.)

157,000+

Hours reclaimed by agency owners

10,600+

Projects managed

472

happy clients ...and counting

AGENCY OWNERS: MEET DONE-FOR-YOU CAM

How It Works

Our System is Built To Help Your Agency Grow

You get fully trained, expert-level Client Account Managers who handle everything client-facing: from onboarding to day-to-day communications.

Client Onboarding

Onboarding is your first impression. We make it a great one.

Client Communication

Yep, we handle all client comms: email, Slack, and more, so you don’t have to.

Client Meetings

Skip extra meetings, we’ll represent your agency and keep everyone in the loop.

Project Management

We manage project details, from scope to deliverables, on time and on budget.

Subcontractor Management

We coordinate with your team, whoever they are, so they have what they need to deliver.

Client Reporting

We take reporting off your plate and ensure your clients stay informed.

Client Gifting

Oh the secret power of client gifting... We'll handle it. You get the credit.

You didn't Start An Agency To Answer Client Emails All Day

...but we did. So you don't have to.

We're client account management pros. And we love it.

I think it's just been a super good easy button for us because I didn't have to go through the process of interviewing people.

I don't have a full-time employee.

We can flex the hours up when we grow our business or bring on another client account manager through DOT & Company.

DOT & CO Testimonial - Kevin

Kevin Oldham

Founder & CEO

Diffactory

Agency Owners Shouldn't Manage Clients

I

Client management is 10x the cost it should be when you do it yourself.

II

You built your agency on results, not relationship management.

III

Client work drains time (and energy) that should fuel growth.

IV

You’re too close to it, burnout follows fast.

V

It’s a full-time job that needs systems and focus.

VI

It’s outsourceable, and we’re built for it.

VII

Your vision can’t be delegated. Client management can.

Agency Owners We Help

I

You’re the glue inside your agency.

II

It can’t run without you, but you wish it could.

III

You’re buried in client work, stuck in the day-to-day.

IV

You know it’s not where your time should be.

V

And training someone to take over? That’s a full-time job on its own.

VI

You’re doing it all, and it’s not sustainable. Your agency is suffering.

VII

You want happier clients, because you know that’s the key to referrals, retention, and real growth.

IIX

You’re ready to lead like a CEO, without letting client relationships slip.

Book A Free Strategy Session

We keep your clients happy while you stay in your zone of genius.

Our services are only for agency owners.

Please make sure you are using your business email, not a personal email (gmail, yahoo, outlook, etc.)

Meet The Team - Your Agency Pros

Sarah de Haas - DOT & Co Agency Lead

Sarah De Haas

Tiffany Molloy - DOT & Co COO

tiffany mollOy

Sarah de Haas - DOT & Co Founder

taylor mcmaster

Here’s What We’ll Figure Out Together

  • Why you’re still stuck in client management (even if you’ve tried to fix it before)

  • What it would take to fully step out—without things falling apart

  • How we handle the day-to-day without your clients even noticing the switch

  • Whether this makes sense for your agency—or if you’re better off doing something else

Earlier this year, obviously, we started working with you guys, but also I hired a fractional COO, and that was earlier in the year.

That was also an amazing blessing that we have.

My employees before that were like saying, Danny, we don't think you can handle it anymore.

We're not sure, and that's going to hurt us as well.

Like, what are we gonna do?

So the fact is, it's not just about you anymore.

It's really about everyone, and you have to look out for everyone.

DOT & CO Testimonial - DANNY GAVIN

DANNY GAVIN
Founder & Chief Strategist

Optidge

Frequently Asked Questions

We talk to agency owners every day.

These are questions we usually hear.

What exactly do you do?

We provide dedicated Client Account Managers who handle day-to-day client communication, project coordination, and account oversight, so you can focus on growing your agency instead of managing clients.

Who is this for?

This is designed for agency owners who are overwhelmed with client management, experiencing growth bottlenecks, or want to remove themselves from day-to-day operations without sacrificing client experience.

What problem does this solve?

We eliminate the operational bottleneck of client communication and account management, freeing up your time, improving client retention, and creating more scalable systems inside your agency.

How is this different from hiring in-house?

We handle hiring, training, management, and retention for you. Instead of spending months recruiting and onboarding, you get a fully trained Client Account Manager who’s ready to integrate into your agency.

I’d been in business 21 years and never had an SOP.

We needed help building processes and mentoring our team so we could scale properly.

And that’s exactly what DOT helped us do.

DOT & Co Testimonial - Mark Bevington CEO, Ninedot

Mark Bevington

CEO

Ninedot

"To get 10 out of 10 is very difficult because there's almost this innate conflict between those two. To deliver quality results takes a high degree of focus and that prevents rapid communication across multiple people. So we solved that with you guys."

DERRICK KUHN

Founder

Brillity Digital

You didn't start your agency to manage clients all day...
But we did.

We'd love to manage yours

"Not only do they track and monitor projects, but they measure client temperatures & have a pulse of each client. I no long have to do that. Our client retention skyrocketed. They nurture clients relationships with thoughtful care - those little things that keep clients around. They come with ideas, solutions, and best practices that come from their experience."

PAUL CASSIMUS

Founder

Brainwave Consulting