We handle client management so you can lead your agency.
DOT is your plug-and-play account management dream team.
No hiring. No interviews. No salary negotiations. No full-time employee.
DOT is your plug-and-play account management dream team.
No hiring. No interviews. No salary negotiations. No full-time employee.
How It Works
You get fully trained, US-based, expert-level Client Account Managers who handle everything client-facing: from onboarding to day-to-day communications.
Client Onboarding
Onboarding is your first impression.
We make it a great one.
Client Communication
Yep, we handle all client comms: email, Slack, and more, so you don’t have to.
Client Meetings
Skip the extra meetings, we’ll represent your agency and keep everyone in the loop.
Project Management
We manage project details, from scope to deliverables, on time and on budget.
Subcontractor Management
We coordinate with your team, whoever they are, so they have what they need to deliver.
Campaign & Project Management
We take reporting off your plate and ensure your clients stay informed.
Client Gifting
Oh the secret power of client gifting... We'll handle it. You get the credit.
You didn’t start an agency to answer client emails all day.
“Exceed! Always. I love having more time in my day and being able to put my trust in a team member who ‘gets it’.”
Anthony Blatner
Owner & CEO,
Speedwork Social
Agency Owners We Help
You’re the glue inside your agency.
It can’t run without you, but you wish it could.
You’re buried in client work, stuck in the day-to-day.
You know it’s not where your time should be.
And training someone to take over? That’s a full-time job on its own.
You’re doing it all, and it’s not sustainable. Your agency is suffering.
You want happier clients, because you know that’s the key to referrals, retention, and real growth.
You’re ready to lead like a CEO, without letting client relationships slip.
Reclaim 20 hours a week.
“It's just been a super good easy button for us because I didn't have to go through the process of interviewing people. I don't have a full-time employee. We can flex the hours up when we grow our business or bring on another client account manager through DOT & Company.”
Kevin Oldham
Founder & CEO,
Diffactory
Agency Owners Shouldn't Manage Clients
Client management is 10x the cost it should be when you do it yourself.
You built your agency on results, not relationship management.
Client work drains time (and energy) that should fuel growth.
You’re too close to it, burnout follows fast.
It’s a full-time job that needs systems and focus.
It’s outsourceable, and we’re built for it.
Your vision can’t be delegated. Client management can.
Reclaim 20 hours a week.
More Happy Clients…
“DOT has provided our clients with the support that they need. I can feel good about not having to be on every single phone call or check in with clients every day.
All of our clients, they all say we love Vanessa and we love how you guys are working with us. It's been a win-win right there. ...”
DAVE LAVINE
CEO
Subrosa Digital
“I would highly recommend reaching out to DOT & Co if you need somebody to run your client side of the business. As I mentioned, Jenna was way more than just the client side. She also helped internally and managed the team as well. I highly recommend them. Their process is really great to make sure that you're set up with the right person. And I'm just thrilled with the decision that we made.”
LEANNA SMITH
Owner and Executive Creative Director
Weller Smith Design
“Our CAM is just phenomenal. In that first week, she really dove in and made a point of learning the systems that were in place, creating some templates for things that we needed. She made a point of connecting individually with each of the existing team members and talking about, what is your role? What is your job? What are your pain points? How can I help support you?”
LYDIA MARTINEZ
Founder & Principal Strategist
Elle Marketing & Events
Client Management is not your job, it's ours.
